Refund Policy

Introduction

At Deal4Auto, customer satisfaction is important to us. This Refund Policy outlines the conditions under which refunds may be provided for services, bookings, or payments made through our platform.

Booking Amounts

Any booking amount or token payment made for vehicle reservations may be non-refundable unless otherwise specified at the time of booking.

Quotation & Service Payments

• Payments made for consultation or premium services are generally non-refundable.
• If a duplicate payment occurs, the extra amount will be refunded after verification.
• Refund requests must be submitted within 7 days of payment.

Cancellation Policy

• Users may request cancellation before service processing begins.
• Once a service or booking process has started, cancellation may not be possible.
• Refund eligibility depends on the stage of processing.

Refund Processing Time

Approved refunds are typically processed within 7-10 business days and credited to the original payment method.

Non-Refundable Situations

• Incorrect information submitted by the user.
• Change of mind after successful booking or confirmation.
• Delays caused by third-party dealers or manufacturers.

Contact Us

For refund-related queries, please contact our support team through the Contact Us page or official support email.